Frequently Asked Questions

Huber Heights Additional Departments Information: Phone: (937) 233-1423
Website: www.hhoh.org

Customer Service hours of Operation: Monday – Friday 8:00AM – 5:00PM EST

City Hall Address:
6131 Taylorsville Rd
Huber Heights, OH 45424

How can I pay my bill online?Answer: Fill out the payment form and process your payment using any of the following methods:

  • Credit Card (Visa, MasterCard, Discover, American Express)
  • Debit Card (Visa, MasterCard, Discover, American Express)
  • E-Check

What information do I need to make a payment online? Answer: To make a payment online, you will need to enter the required information associated with each form.

Are there any fees associated with online payments?Answer: There is a convenience fee charged for each online transaction. The fee structure is as follows:

  • Credit/Debit = 2.75% with a minimum fee of $1.99
  • E-Check = $2.99
  • There is a limit of $25,000.00 per transaction

Payment Portal Support
For help logging in, making a payment, or using an automated service
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon-Fri: 8:00 AM - 6:00 PM
Eastern Time
Account Support
For utility-related problems or questions about your invoices
(855) 270-3592
customerservice@firstbilling.com
Customer Service Hours
Monday - Friday: 8:00AM - 6:00PM



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